Frequently Asked Questions

Welcome to our FAQ Page! Here are some commonly asked questions and their responses.


You can modify or cancel your order at any time before your order ships our of our facility. You can use the chat tool on our webpage, or use our contact form to reach us. Please make sure to include your order number in your inquiry and we will get back to you as soon as possible!

If you would like to change your address, please chat with us using the chat tool or use our contact form. Please make sure to contact us as soon as you can in case of address changes and we will do our best to accommodate changes. 


Orders are all received and handled by Habiba and Sofia! You can read more about us here


In case of a damaged product or if you are unsatisfied with any product, please email us at and we will do our best to make things right for you! You can find our Return Policy here for more information. 


It takes us on average 3-5 business days* to process orders before we ship them out. After we ship your order, we will let you know that your order is on its way and give you an estimated arrival date.

*Processing Time last updated on November 10th, 2020

If you have any questions that are not listed here, please contact us using the chat tool or our contact form found on our website and we will get back to you as soon as possible!

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